Telkom must start taking me serious

Telkom cut my services and no one is taking me serious when I call the call center asking them to lift the suspension on my account. Been waiting for my services to reinstated or some form of communication from them since Friday 15 November 2024. They are gonna leave their offices without attending to my problem Asian today and leave me consultants that will tell there's nothing they can do accept escalate the matter 😡. Then I'll be told to wait until office hours tomorrow. I wish their efficiency in resolving customer issues can be as switch as when they harass their customers for payments