MvdB
Marius van den Bergh
1 reviews | Active since Aug 2013
23 Nov 2015, 14:12
Telkom must have serious problems!
I logged a fault on our DSL line on the 17th of November 2015.<br> No feedback received to date, self-service on Telkom's website shows the status of the fault only as 'OPEN'.<br> Call centre does not pick up!!!<br> I have waited over 15 minutes in several calls to try and speak to a \Friendly Consultant"<br> They must be delivering SUCH BAD service that there lines are flooded ..."""
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Telkom's replyOfficial
23 Nov 2015, 14:42Hello vdbergh99,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM170543.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM170543.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply23 Nov 2015, 14:42
Official
Hello vdbergh99,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM170543.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM170543.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,