#TELKOM MUST FALL...

In August 2018, I contacted Telkom with regard to Fibre for home. I received a billing in October 2018 and contacted Telkom regarding this billing as no one has been to install anything at my home. Why am I getting billed? I also went to Telkom in the Mall on several occasions, (The Glen & Southgate), but they said, they are unable to assist as they are offline. I have been contacting Telkom over and over with no joy. I am still receiving a monthly billing and still no one has been to my home to install anything. Last month, January 2019, I received yet another billing and I called them again over and over. Finally, I got a ref number for my call, but still no details of the contract between Telkom and myself. No one is able to tell me more about what contact I have with Telkom. I have now received a letter from Telkom indicating that I am now listed on the ITC for non-payment and the services have been suspended. (How can the service be suspended when I was never connected in the first place) I have contacted Telkom on numerous occasions and still no joy from their side. I am appealing for assistance please.