BJ
Brandon J

1 reviews | Active since Aug 2018

09 Aug 2018, 17:35

TELKOM MUST FALL!

i logged a case with Telkom for my data contract that has been suspended. I have received my data but now my bill for the end of August is R1844.31. That is incorrect as Telkom is billing me again the exact same bill as last month plus my contract subscription fee.

This is unacceptable as i have logged a case aswell as provided my bank statement that the debit for July went of successfully.

I signed a contract for R450. No one in store or the call centre can help. This is my first contract with telkom and i only have it for 4 months. Every month there are endless problems!!.. im upset and i hate this company. I will change my banking details so Telkom dont get a cent from me. Telkom keeps deducting but gives a *** service

0
Replies (1)
Telkom
Telkom's reply15 Aug 2018, 07:28
Official

Hi Brandon

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards

Bradley

Telkom Social Media Team

Best regards,