1 reviews | Active since May 2017
Telkom must fall...
I app**** for a relocation order to a new house in the same town on the 21/22 of May 2018. My order was planned for the 19th of June 2018. The technician phoned me asking how to get to my house that morning. He never showed up and closed the order saying the job was done. Its the 23rd of July 2018 now. And i stil cant get them to come install my internet cable. I have wasted away almost R600 of airtime phoning them. Not to mention the extra data costs because i dont have internet at home. Just dont know what to do anymore. If i stop paying they want to take me to court because of the contract. But how come i should pay for no service. I cant even move to a different imternet provider cause telkom still needs to install the line and make it adsl ready... Just dont know anymore
Good Day
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Tumelo
Best regards,
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,