Telkom must fall!!

Once again Telkom proves that you are infact the worst company in SA. The only reason your doors are still open is because you have the monopoly on landlines in this country. I have requested on 18/04/2018 for Telkom to move my landline to a new location in the same town ref ( ********** 33A). I was made aware it takes 7-14 days to do that. I have followed up several times and not one of you can explain what is happening and how far is the process, you will not be paid for the service you have not provided. And seing as this didn’t work i tried applying for a completely new deal from you hoping to get a landline in my home again, you are not even bothered with making more money as no one came back to me. Please do SA a favour and release landlines to companies who want to be successful and provide a service to the country.