SH
Shalendra H
1 reviews | Active since Oct 2014
29 Mar 2018, 20:13
Telkom must fall
Poor service since upgrading. No mention of pro rata at point of sale. Promotional 10gb a month for the first 3 months not allocated. Charged out of bundle rates. Failed call backs. No ownership. Refusal to escalate.
Really sad experience. Wish the upgrade never happened. I'm now tied in for 24months.
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Telkom's replyOfficial
20 Apr 2018, 07:40Good Day
This response serves as confirmation that your query has been received. Please be assured our team has tasked this matter to our mobile division to follow up and advise.
Please accept our apologies for the inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Telkom's reply20 Apr 2018, 07:40
Official
Good Day
This response serves as confirmation that your query has been received. Please be assured our team has tasked this matter to our mobile division to follow up and advise.
Please accept our apologies for the inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,