1 reviews | Active since Feb 2018
Telkom must Fall
I am HIGHLY FRUSTRATED! Telkom call centre agents are the most difficult people to work with. They don't get back to you, they tell you something different every time you call, they have to apologise for each other. This is time consuming and unacceptable. Especially when Telkom charges 200 for a bounced off debit order and is very quick to take our money.
I called in, laid a case that was escalated and was told it wasn't attended to just because the document attached didn't open. They didn't even call to tell me. I had to call every day myself. This service is pathetic. I will never advise someone to use this network provider.
Good Day
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Tumelo
Best regards,
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,