Telkom must fall

We moved to Westville North in December and app**** for the LTE uncapped at R599. We checked on the system that it is in our area and got a technician to come out and test the router which worked 100%. We signed up and up until today have not received feedback from Telkom. Last week my wife got a call from a Telkom agent offering her 30 gigs day and 30 gigs night for R499. My wife then asked her why they didn't get back to us on the other deal to which her response was that it's not available in our area!. What ******* is this? The technician even came out and tested and we had full signal. Telkom feels they doing us a favour by signing up with them, you need to catch a wake up and realise that the customers make you who you are. If you are looking for an Internet service provider rather look elsewhere because Telkom does not put their clients first in any way. Really disappointed in you guys!!!