1 reviews | Active since Jun 2019
TELKOM MUST FALL
I am having a terrible experience with TELKOM. I app**** for their fibre deal and Vumatel installed it about seven months ago. TELKOM had to cut my ADSL line and activate the fibre service, but instead, TELKOM configured the fibre line wrong. All pur efforts to the toll free lines ended up iwith referrals, cut lines and empty promises of calling back. I e-mailed, comlplained on Facebook, visited TELKOM branches but ended up nowhere. TELKOM cancelled our landline and wiped out my mailbox. Now my household is cut off completely from an Internet connection and we have to purchase bits and bits of data on our mobile phones at high cost. This, I'm sure you would agree, is extremely poor service. On top of this TELKOM is showing signs of ****-like behaviour because if you refuse to give their tele operators a service rating, they become sarcastic and seem to throw you away into an abyss of beaurocracy and poor service. TELKOM, YOU ARE SUCKING THE BLOOD OUT OF YOUR CLIENTS!! TELKOM DOES NOT DESERVE TO SERVE THE PUBLIC WITH A HI-TECH SERVICE IF THEIR STAFF IS NOT PROPERLY TRAINED. I am now giving up. But please, the general public should be aware of TELKOMs incapabilities. All TELKOM sponsors should also take note of the volume of complaints. Thank you HelloPeter.
