TELKOM MUST FALL!!

<p>I have never everR had a good experience with telkom! from the beginning to the bitter end ! il spare all the deatails about the beginning and jump to the end where i requested a cancellation back in Decemeber 2016, due to never ending faults on my line whereby the line kept getting "crossed" with another line and i kept getting charged after the cancellation so a dispute was logged ... then that was that... Until i decided to apply for a contract phone in April 2017 via vodacom because TELKOM TOTALLY SUCKS. .. My application gets denied because Telkom hasnt done there job properly a few months before.. so i request a paid up letter, whereby a dispute needed to be re- logged, Dispute number ********** 9 on May 10th.. and then told it will take two weeks for a resollution..so i wait patiently..after two weeks i get no response back so i call in and im told the dispute was resolved on the 11th May a day after the dispute was logged initially..so im ****ed off because its my time again and again that gets wasted..but nonetheless, i am currenty still waiting on feedback on when i am suppose to recieve my refund and most importanly a paid up letter as it has been escallated more than 10 times and then still no feedback from the people who has escallated the issue..so i call in today the 30th May. and ask to speak to a supervisor, supervisor comes on the line giggling like a little school girl, and then i explain the situation for the umteenth time, and then she puts the phone down on me the SUPERVISOR / MANAGER, so i call again, and ask the agent to put me through to the manager with a brief explination again..im put on hold and then agent puts me on mute and then line drops.. so i call again, this time to another department with a different line manager in a toootally different department, where she now ensures me that its being escallated.. and in my mind im thinking, what the hell has happened to the other escallations !!! i seriously hope and pray that telkom gets liquidated because their staff is not equipt to handle anything.. perhaps telkom should consider hiring people who actually has an education, nothing major, perhaps just the basics like ABC's and 123's .. waitng waitng waiting waiting waiting !!!!!! still waiting !! going into 7 months now !!! and my credit rating suffers while telkom laughs and giggles...</p>