IS
Itumeleng S

1 reviews | Active since Jan 2017

24 Mar 2017, 10:47

Telkom Must Fall

<p>Telkom is the worst, they systems are just non existent, I havent had internet since Saturday and I run an online based business, I went to the Telkom store and was told my they will resert and all will be well, I went back home and had the same problem, I then went back to be told it was MAYBE my sim or my AREA that has an issue.</p> <p> </p> <p>I have been paying in advance beacuse of my past issues with Telkom, but after speaking 4 different people I was told my line was disconnected because I owe them. </p> <p> </p> <p>I am confused, I dont know what to do, Telkom is demanding R1200 from me and they will open my services, I am writting this from a Public Library since we havent had Internert at the office all week.</p> <p> </p> <p>Can someone please shut down this company and replace it with a company that actually knows what its doing and cares about its clients.</p> <p> </p> <p> </p> <p>thank you</p>

0
Replies (4)
Telkom
Telkom's reply24 Mar 2017, 19:37
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***


We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,

Telkom
Telkom's reply28 Mar 2017, 09:46
Official

Good Morning Itumeleng ,

Your account is in arrears with R1,209.38, service can only be resumed once the outstanding amount has been paid.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

Best regards,

IS
Itumeleng S's update28 Mar 2017, 09:50
Reviewer Update

Hi Busi, I have'nt missed a payment, can you please explain.

IS
Itumeleng S's update06 Apr 2017, 11:37
Reviewer Update

I just got another debit this Morning after Paying Telkom Two days ago and them giving me their word that they only going to debit at the end of the Month