RD
Roger D

1 reviews | Active since Jan 2015

12 Mar 2017, 17:25

Telkom must fall

<p>We have been without our ADSL for more than 5 weeks After 10 days of complaining awe had a visit from a technician ,who decided there was a cable fault which would have to be rectified by a different department After another week and many further complaints they gave us an integrated data sim card which , at best works about 30% of the time it turns out that these sim cards do nor roam to MTN as Telkom mobile phones do and because telkoms network seems so unreliable it is practcally useless</p> <p>Complaining at the Telkom store in Hillcrest is useless as they are polite but cant do anything to help</p> <p>It is hard to believe that they can "run" a business this badly-- one is led to believe the opposition is paying Telkom staff to mess up-- they couldnt do a better job of sabotaging and destoying Telkom</p> <p>To make matters worse , when phoning to complain they ask you only to rate the consultants service</p> <p>You cant give the consultant a ZERO because they are as helpful as they can be But there is no opportunity to rate Telkom themseles A zero would be too good MINUS 100 is their rating</p>

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Replies (1)
Telkom
Telkom's reply13 Mar 2017, 14:10
Official

HI cliverd


Thank you for making contact with us and taking my call.

This response serves as confirmation that your query has been received and attended. As discussed i will contact the attending field technicians and i will advise further during the course of the week.

Interaction ***

Regards
Keagan
Telkom Social Media Team

Best regards,