TELKOM MUST FALL!!!!!!!!!

<p>My experience with Telkom has been a battle from the start. Firstly they have no problem taking your money each month knowing that they have not provided any service. This is the 4th time that I have reported an issue with my Telkom Line and it took a long time for them to actually admit that the fault was with them and not my ISP. I called them on serveral occasions and everytime you get the same "i dont care attitude" along with the textbook line, "i will escalate this call, give me a new reference number & say that somebody will call" but they NEVER DO! I just called Telkom again this morning to find out what was going on and when a technican was going to be sent to fix my line and the lady told me that she will need to escalate this call AGAIN and a technican will be assigned and will further call me. The exact same conversation I had with Telkom 1 week ago. She gave me no indictation on when they will call because its not her department and couldnt transfer me to somebody who can actually provide me with an indication on what is going on. PATHETIC SERVICE! I have been without a line for nearly a month but all I received was an Monthly statement from Telkom - charging me for services that I didnt receive & a bunch of Escalation Numbers with zero feedback as to when I will be connected again. This is the most *********** company with absolutely horrible attitudes!</p>