Telkom Musgrave Mall - Arrogant and rude service to the elderly

My elderly pensioner mother-inlaw has been without a phone since late February 2018. Repeated trips to numerous different branches has seen no bother or effort to resolve her problem.

Her anger and frustration was made worse by the arrogant, curt, abrupt and " I am doing you a favour " attitude by a particular consultant at the Musgrave Mall Telkom branch.

I could not believe that a company with such a tarnished reputation, its employees have the audacity to make the customer feel that they are the ones creating the problem.

Leave alone Telkom, its down to basic respect, manners and morals to respect your elders. It says a lot about the Musgrave Telkom office for hiring people with such attitude towards the customers who keep them in business.