1 reviews | Active since Jun 2014
TELKOM MOST USELESS SERVICE PROVIDER EVER!!!
It has been more than a month now that i have battling to get my telkom adsl line working at my home. about 3 times per week i phone them to sort it out but with no luck - each time i get a different answere as to what the problem is an a technician will contact me which of course does not happen then again i must sit on the phone for how long trying to get it sorted again. the 2nd last time i called i was told that it takes so long because telkom does not have enough technicians (why should we pay the months bill then) I was then told a technician would call me to assist and to my surprise she did from a 021 number whereby she promised to call me that afternoon at 14:45 as i was at work at the time and unable to talk - obviously she DID NOT call back. EMPTY PROMISES AGAIN!!! . Again i then called telkom and went through once again all the settings and again i am waiting for a technician to contact me. This is after i was told the lady that was supposed to call me marked the fault off as complete on their system but there is no name - what the hell can they not do there work. This is really pathetic service and i will never ever recommend telkom to anyone.
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Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided as soon as possible
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM128156
Regards
Luleka
Telkom Social Media Team
