AR
Amil R
1 reviews | Active since Nov 2020
01 Jul 2021, 10:35
TELKOM-MOST USELESS SERVICE PROVIDER
-1 BILLION STARS IF POSSIBLE. CALLED EARLY IN JUNE TO CANCEL MY CONTRACT AT THE END DATE. CALLED AGAIN ON 01/07/2021 TO PROVIDE THE 30 DAY NOTICE AS ADVISED BY THE CALL CENTRE AGENT. TODAY THEY TELL ME MY CONTRACT WAS CANCELLED EARLY AND I AM LIABLE FOR THE R800 PENALTY EVEN THOUGH THE CONTRACT ENDS AT THE END OF JULY. TELKOM IS ABSOLUTELY PATHETIC, ROBBING PEOPLE DURING THIS DIFFICULT COVID TIME. I WILL NEVER USE THIS SERVICE AGAIN AND I WILL CONVINCE EVERYONE I CAN NOT TO EVER USE TELKOM.
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Amil R's updateReviewer Update
01 Jul 2021, 11:33In addition, telkom did not call back to tell me I am liable for an R800 penalty before applying the cancellation. is this correct with the consumer protection act? Does the company think that people are all good and well while jobs are being lost? does this R800 make sense? I can't understand why the company does not take care of it's clients. Never again.
AR
Amil R's update01 Jul 2021, 11:33
Reviewer Update
In addition, telkom did not call back to tell me I am liable for an R800 penalty before applying the cancellation. is this correct with the consumer protection act? Does the company think that people are all good and well while jobs are being lost? does this R800 make sense? I can't understand why the company does not take care of it's clients. Never again.