Telkom most pathetic service provider

Without internet since last week Saturday. Thought it was fibre issue and gave it time until Tuesday morning still no internet. Phone on Tuesday morning and was told they will not send out a technician they need to trouble shoot first online. Nobody at home during the day. I took of work on Wednesday afternoon and called them. Consultant eventually tried everything told me the D Link was faulty. Go to nearest Telkom store to get it checked and will be replaced if faulty. Waited an hour in the store before I was helped and said no consultant ****. Al the way back home and called again. Another consultant tried to troubleshoot and told me the problem is with communication between Router and D Link, Technician will come out today. Phone now to ask but when is the technician coming. Another consultant another story. No technician is not coming. Will now take 72 hours for fault finding and then they will decide if the technician is coming out. Telkom you stink!!! 3 consultants and the person in the store in one day with four different stories and I am still without internet. Do you train the people??? And you expect me to pay promptly every month? But you can't even assist when I have an issue.