Telkom: Most pathetic Service delivery

I don't even know why I am typing this, as nothing will be done about it...but here goes...

I have ordered an ADSL line in January 2019 and it is mid April 2019 and no installation or any feedback from Telkom yet. I have been phoning every week for the past four months and if I am lucky I get an answer after 20 minutes otherwise they are just off line and not able to help me.

I have escalated the order a few times already, logged complaints, were promised that management / supervisor will phone me back and lastly that installation is scheduled for Friday, 12 April 2019. Well,...Friday passed and I am still waiting for Telkom. I had to arrange and pay someone to stay at my home Friday to open up for Telkom and again NO SERVICE DELIVERY.

The consultant, I contacted Friday afternoon, who was suppose to help me just dropped the phone in my ear. Absolutely pathetic!!!!! Never in my life have I seen a Company with people as ***********, unprofessional and rude as Telkom's employees'. Not even to speak about the rest of the service I am suppose to be getting.

I am not interested in Telkom's service anymore and will not recommend them to anyone else.