Telkom: Most pathetic service award

<p>Over a year ago i attempted getting a mobile contract from Telkom. This was done online & i was informed thereafter by a call centre agent that the debit would be done in advance to ensure my bank account was valid & fully functional. The debit went off but Telkom essentially terminated my application as there was no stock of the phone i wanted. Till date that money was not returned to me. I have made over 20 to 30 attempts to recover my money but have been getting shuffled from person to person, and dept to dept. I am thoroughly appalled at the service and would never ever recommend them to anyone.</p>