EF
Eunice F

1 reviews | Active since Mar 2009

13 Nov 2019, 20:33

Telkom??? More like NOkom... CHARGING FOR NO SERVICES RENDERED

REALLY, it's going to take Telkom a MONTH to stop a service they have not provided for in the last THREE (3) MONTHS???

I will NOT be paying this bill. AFTER EIGHT (8) emails since 06 August 2019, Telkom provided NO service or customer support.

Should I be blacklisted, OR taken for court regarding the non-payment; I will ensure that every newspaper in this country knows about it.

I am DONE with a complete lack of service delivery AND being charged by *********** service providers.

With the ever increasing cost of living in South Africa, it is shameful to think that a company like TELKOM can't provide basic services (like moving a fiber line) to a long-standing customer; HOWEVER, even when NOT providing the service, STILL expect the customer to pay.

It is clear that complaints / request for service to TELKOM are falling on deaf ears. TELKOM is only there to make money; why else charge clients for services NOT provided / utilized. (For proof, check-out https://www.hellopeter.com/telkom). FYI: Telkom has a 1.6 out of 10 "TRUSTINDEX RATING"; an embarrassment for sure!!

Greatly unsatisfied customer,

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