Hellopeter
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1 reviews | Active since Feb 2017

06 Mar 2018, 12:29

Telkom more like HELLkom

Terrible service from Telkom...my home phone is dead last 3 weeks...i have followed proper channels and reported it few times...all they hand out is reference numbers...i have a child studying and without the phone lines working she is unable to access internet affecting her as well...how is this service? In the meanwhile we still will be charged monthly fees yet we have no service.. This is ridiculous that we paying customers have to tolerate such ******* non existent service

Mr Deedat ********** 593

0
Replies (4)
Telkom
Telkom's reply30 Mar 2018, 11:31
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***


We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,

Telkom
Telkom's reply24 Apr 2018, 10:15
Official

Good day,

Please send us a private reply with the affected number and we will assist thank you.

regards

Yazied

Telkom Social Media

Best regards,

Telkom
Telkom's reply24 Apr 2018, 10:15
Official

Good day,

Please send us a private reply with the affected number and we will assist thank you.

regards

Yazied

Telkom Social Media

Best regards,

Telkom
Telkom's reply02 May 2018, 00:39
Official

Hi,

We will be closing this post for you have not responded with the info we need to assist. If you still need assistance, please send us a new post with all the relevant info, thanx.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media

Best regards,