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cLEO R

1 reviews | Active since Jan 2013

25 Jun 2020, 10:35

TELKOM - Month 4 - still not rectifying my bill and still turning off my internet

Hi Telkom, You have once again turned my internet off - Lord alone knows why?I truly do not get your way of doing business. First you bill me during my free period;Then you turn my internet off based on your own mistakes;finally, when you the interne on, you neglect to credit my account,turn it on;then when you finally credit my account, you credit the incorrect amount;and up until today, you still have not rectified this mistake and yet again, you have turned my internet off.your continuous attempts to debit my account when you should not have also costed my monies in penalties to the bank- another factor you are not baring in mind.You are messing with my credit record in not rectifying your behaviour. This again, I'll upload to hello peter, but the way matters are currently being dealt with, I will be hitting the cancel button within the next few days, based on your poor customer service and poor conduct on my account.

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