Telkom monopoly must fall!

Large swathes of Telkom landline customers are without telephonic connection AND Internet services in Vanderbijlpark from the 6th of February 2019. STILL waiting for cables to be repaired. When I call for an update (from mobile which isn't free neither), one rep says a contractor is working today on repairs. When I phone 2 days later then I am told the cable department doesn't have cables and needs to order. So who is actually not telling the truth? Disgraceful!