telkom monopoly makes life difficult

Item: Telkom
Rating: 2
Author: Bernard C

We have moved to a new house and app**** for a transfer of services on the 6th July 2015. We had a tech come out 2 weeks ago and said that the line will be sorted out in a day. We are still waiting. Telkom has a monopoly and thus service is very poor. turnaround time is pathetic and we have waited over 6 weeks without any transfer of services.

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Replies (1)

Telkom's replyOfficial

16 Aug 2015, 03:46

Hello bernardchetty,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM135044.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media

Telkom's reply16 Aug 2015, 03:46

Official