telkom money sucking the bills out of you

<p>we have been with telkom for nearly a year. on 14 October we started experiencing difficulty with our line. our internet was not working. I started calling them trying to get the line to work again as i study online. every single time i phoned they had a different story with a different reference number since they said i had not reported any of the faults the previous 10 times. it has been 4 months now that we have no internet access and nothing is being done about it. when we tried to cancel the service they said that we have R1700 outstanding, why would i pay for a service that is not being delivered (after complaining and enquiring so many times). this is seriously the worst service i have ever experienced in my entire life. </p>