Telkom + mondo + nubet/ ecolls = ******

From: Lemogang Moseki <le*********> To: <***>, <***> Cc: Bcc: Date: Thu, 31 Mar 2022 14:48:52 +0200 Subject: Fwd: Savings Account Statement EXTERNAL EMAIL: Do not click any links or open any attachments, unless you trust the sender and know that the content is safe.

Good day

Please find attached acc statement to show payment done on Monday for R832.

My line still not restored

Please see just from this account the amount of money spent on buying data and airtime...this Is just one account the other account isn't included.

The amount of money I spent every month when I have a contract that has been consistently failed me for almost a year is insane. All because my account is not debited as per agreement. I phone I every month to complain but nothing is being done. Who's to refund me all that money? I am paying for your mistakes so dearly and expensively.

In the last 10 month of going back and forth, I have only received 1 call back from the managers which whom everytime I get promised they'd call me back but don't! This being the 2nd time and it's still not useful at all

My credit score has since been lowered because not only do you not debit my account but list me on arrears tempering with my credit profile...this has lead to me not being able to get a different network contract because I can't apply for any credit now! I desperately want to leave telkom because I can't take the abuse anymore but I I stuck all because of a debit order agreement not honored for 10 months.

The amount of business I lost, time and money.

The frustration of being offline and not being able to run my business or work

My credit profile. I can't apply anything not even a R99 credit because of telkom

I am literally I tears as I write this because the inconvenience is way too much too deep and it has affected my life so bad financially, emotionally and otherwise!

I ported to telkom years ago and I have given it so many chances to retain me, but as soon as the contract ends I am so out! I am so frustrated so sick and tired. I regret ever choosing you!

This costed me more than I could put in words I don't even think you can ever resolve half the pain I have experienced.

Restore my credit profile o don't care how but I need it restored Who will refund me all the thousands I have spent buying data all these months and who will restore all the hours and business lost due to being offline?