Telkom Mondo more than 1 year no solution

It's October 2017 no solution or feedback

(November 2016) Two months ago after receiving my Telkom sim cards for two numbers, i needed to be ported to Telkom i noticed that they actually issued sim cards with new numbers assigned already.

Tried to call mondo the first and second day but we all know that number doesn't work and till this day as well as the useless email box, i received a call from a manager from Mondo who explained he has not seen my emails \ online service note with a request to cancel the subscription within 7 days of receipt this call to me was was early November and he agreed to handle the problem which never happened.

I also logged a call with Telkom online and the ticket is still active on my profile, i have requested for the cancellation, nobody has called me back regarding this issue.

I have today canceled another debit order of around R 357.00 which i don't know what it is for since the free me was R65.00 all these charges and subscriptions need to be canceled as i have requested the second day i had th sim cards for them to b canceled.

It's October 2017 no solution or feedback