1 reviews | Active since Jun 2011

25 Nov 2016, 07:41

Telkom Mondo free me a pathetic solution

<p>Two months ago after receiving my Telkom sim cards for two numbers i needed to be ported to Telkom i noticed that they actually issued sim cards with new numbers assigned already .</p> <p> </p> <p>Tried to call mondo the first and second day but we all know that number doesn't work and till this day as well as the useless email box, i received a call from a manager from Mondo who explained he has not seen my emails \ online service note with a request to cancel the subscription within 7 days of receipt this call to me was was early November and he agreed to handle the problem which never happened.</p> <p> </p> <p>I also logged a call with Telkom online and the ticket is still active on my profile, i have requested for the cancellation, nobody has called me back regarding this issue.</p> <p> </p> <p>I have today canceled another debit order of around R 357.00 which i don't know what it is for since the free me was R65.00 all these charges and subscriptions need to be canceled as i have requested the second day i had th sim cards for them to b canceled. </p> <p> </p> <p>Should this affect my credit rating i will lay charges against Telkom and Mondo.</p>

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Replies (2)
's update19 Dec 2016, 07:17
Reviewer Update

HI Yazied, i had no feedback and now i have pulled my credit report and noticed that i have been listed y telkom.

I want to make this clear, i have been turned down a job offer over the past week because of your pathetic service and failure to cancel the subscriptions i don't want, remove this arrears status immediately !!!

No more waiting i want positive feedback today no exceptions!!!

's update02 Oct 2017, 15:32
Reviewer Update
Still no feedback or resolution? why are these people in business?