Telkom/ Mondo

They offered me a router and i was interesred and i took the contract,they delivered my router but i had a network challenge and i called them within 2 days,they told me that my area doesn't support 4G so the router is not goingbto work,they are going to send someone to collect the router and cancel my contract,remember it was December. I called them and they promised to send someone,i had to go home cause it was December holidays. Boom January they debited on my account,i called telkom and they tell me that it is too late for them to collect the router i have to talk to Mondo,i called Mondo and they tell me that i have to talk to telkom. They are still debiting on my account,i keep on rervesing the money.