TELKOM - MODERN DAY *******!

After cancelling my account in March 2020, receiving a cancellation confirmation SMS and confirming telephoically at the end of April 2020 I was aware and comfortable knowing that my last invoice due for payment would be at the end of April. It's now the end of June 2020 and I am still being billed and held liable for a service I am not using. Using the online facility to log a dispute has proven fruitless, after completing all the information and trying to submit the dispute, an error message keeps popping up. I've tried at least 3 times with no joy! Telkom are modern day *******, a faceless company abusing their customers and forcing hard working South Africans into paying for services they are no longer using in fear of being labelled as bad payers. I am so disgusted by their poor business practice and clear abuse of power. I will never recommend them to anyone.