MK
Margaret K
1 reviews | Active since Mar 2015
04 Mar 2015, 10:28
Telkom Mobile you are useless
Our internet has been down since 25th of February 2015 and was reported on that day Telkom s Ref No 409CRK250215 .I have phoned four times referring to our Ref No and have held on for the longest time being 93 minutes. We have had one call Friday the 27th Feb 2015 telling us a technician will be coming out.<br> <br> WELL TELKOM I AM GLAD YOU CAN DO MONTH END AND YEAR END WITH NO INTERNET
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Telkom's replyOfficial
04 Mar 2015, 12:18Hello Juanpaul@01,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated by our Technical team and feedback will follow.
We sincerely apologize for the inconvenience, we recognize your fault reference and will use it to follow up.
Your reference is: SM93860.
Regards,
Sanele Buthelezi
Telkom Social Media
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated by our Technical team and feedback will follow.
We sincerely apologize for the inconvenience, we recognize your fault reference and will use it to follow up.
Your reference is: SM93860.
Regards,
Sanele Buthelezi
Telkom Social Media
Telkom's reply04 Mar 2015, 12:18
Official
Hello Juanpaul@01,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated by our Technical team and feedback will follow.
We sincerely apologize for the inconvenience, we recognize your fault reference and will use it to follow up.
Your reference is: SM93860.
Regards,
Sanele Buthelezi
Telkom Social Media
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated by our Technical team and feedback will follow.
We sincerely apologize for the inconvenience, we recognize your fault reference and will use it to follow up.
Your reference is: SM93860.
Regards,
Sanele Buthelezi
Telkom Social Media