1 reviews | Active since Nov 2014
Telkom Mobile worst service provider
<p>I got a telkom mobile account. I'm getting billed for out of bundle data used even though I still got bundle data left. I logged a call on Monday 5 July 2017 with Telkom. Call was closed by Telkom stating nothing is wrong, but I can see on their website for June usage I got billed R152 so far but still got all my bundle data for June left. May month I got billed extra R500 for out of bundle but still had 2Gb of data left. I logged a call again with them today 9 July 2017. </p>
This is now a full month later after I logged the call with Telkom. Issue still not resolved. Only message I get from Telkom is that they are still looking into the problem. I was also told by customer service that the incorrect amount on the invoice will not be debited from my account, and then on the 1st of July the full incorrect amount was debited from my account
This is now a full month later after I logged the call with Telkom. Issue still not resolved. Only message I get from Telkom is that they are still looking into the problem. I was also told by customer service that the incorrect amount on the invoice will not be debited from my account, and then on the 1st of July the full incorrect amount was debited from my account