Telkom Mobile - Worst service provider

It has been 3 months since i took my telkommobile contract of R400 per month. <br> To date, i have received no feedback regarding my query, of which i sent an email, called and logged a complaint in a branch. <br> I am still waiting for feedback and replies to my emails and requests. <br> The only call i received, was after complaining on hello peter and that was to explain that it will be resolved. <br> It has been 1 week since my hello peter complaint and nobody has called or provided feedback.<br> Internal emails and emails to branch managers and customer services has been ignored. <br> <br> what am i supposed to do, as they keep deducting their premiums and provide no service. <br> <br> i have a phone that cannot receive phone calls !!!