1 reviews | Active since Dec 2011
Telkom Mobile worst service provider!
Good day<br> <br> I'm a Telkom Mobile ( 8ta ) client, from when they launched.<br> Had a lot of problems, but its just getting worst.<br> I just tried to call their 180 help line a few times, but the requested numbe is not available!<br> For a few months: <br> 1. Sometimes I can't make outgoing calls.<br> 2. Sometimes people phone me, phone never ring, but I get a missed call notification via sms from them!<br> Have a good signal.<br> <br> Also problems with their data network!<br> My wife have a service activated on her contract, they deactivated it and are struggling for a monthe to get it activated again!<br> The call centre is useless! Never call a client back, although they promiss to call back.<br> <br> We are just getting a lot of empty promisses. Some of the staff doesn't even know anything, so they just pass it onto someone else!<br> <br> REALLY BAD SERVICE and the WORST cellphone SERVICE PROVIDER!<br> <br> Will be looking into another service provider. Too many problems and no feedback or resolution from them!<br>
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM92763.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM92763.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
