LH
Leanne H
1 reviews | Active since Jun 2015
27 Aug 2015, 08:10
Telkom Mobile worst service!!!!
This is the worst service I have experienced in my entire life. It took nearly 5 weeks for my port to go through, but then, Telkom ported my number to a pre-paid sim card, which is the opposite of what I asked, as I wanted my number on the new contract! I had to go in AGAIN for them to correct the mistake and do a sim swap to put the correct number on my phone. As is this is not bad enough, Telkom put 2x contracts on my name and ported my number to the wrong contract?! It has now been 6 days, and my number is still not working, as they say it is \stuck"in the system????. I have missed deliveries"
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Replies (1)Telkom's replyOfficial
27 Aug 2015, 08:37Hello leanne2786,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated by our Porting Team and feedback will follow. ***
We sincerely apologize for the inconvenience.
Kind Regards
Tebogo N
Telkom Social Media Team
***
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated by our Porting Team and feedback will follow. ***
We sincerely apologize for the inconvenience.
Kind Regards
Tebogo N
Telkom Social Media Team
***
Telkom's reply27 Aug 2015, 08:37
Official
Hello leanne2786,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated by our Porting Team and feedback will follow. ***
We sincerely apologize for the inconvenience.
Kind Regards
Tebogo N
Telkom Social Media Team
***
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated by our Porting Team and feedback will follow. ***
We sincerely apologize for the inconvenience.
Kind Regards
Tebogo N
Telkom Social Media Team
***
