telkom mobile worst operator - stay far away!!

I bought a new contract with telkom mobile online and was told I will be able to port my old number to the contract. After calling everyday for a week, I finally got the contract active. Now no one is able to port my old number to the contract. call centre refers me to the store. I have been to the store 3 times this week with no luck. The storelady told me to phone the call centre and the call centre refers me back to the store. This is rediculous - I can't leave work early every time to go to a telkom mobile store - apparently number porting can only be done until 5 on weekdays. if I knew the service was so pathetic I would never have taken out this contract.