TELKOM MOBILE - WORST COMPANY EVER!!!!!

Telkom suspended my mobile line because I had a overdue amount of R638.95. I haven't been notified that my account is overdue. Tuesday 18 September 2018 I saw my line was suspended and phoned telkom immediately, then I was informed why my account has been suspended. I paid the overdue amount immediately. Wednesday 19 September 2018 I was informed that the money is reflecting in telkoms account. Now : 21 September 2018 my line is still suspended, I've spoken to a manger at the customer care center that refuses to let me speak to his superior because he states that 'she' won't be able to assist me only he can,(which he obviously can't) .

The manager emailed telkom's claims department because that apparently is the only way to get my line unsuspend, but he will not provide me with a contact number, email or physical address for the claims department.

I'm running my own business and weren't able to work the passed three days because of this. I've lost tons of money.

I won't recommend telkom mobile (8ta) to anyone!!! Please stay away from telkom !!! Unless you want really BAD,POOR and UNPROFESSIONAL service!!!