Telkom Mobile worst cancellation experience ever!

<p>I recently moved to the UK from Cape Town. Prior to leaving I visited Telkom Mobile Canal Walk to cancel all my services and request a quotation on how much the cancellation costs would be. Three visits later, I was told one story after another: the system was down, the manager who logged the request was off and it appeared that my services were actually cancelled but the assistant cannot make a print out. I eventually left the country with no clear indication as to whether my services were cancelled or not but left copies of all my identification documents and strict instruction that this should be made a priority as my employer needed to pay for the cost of cancellation. Needless to say 3 months later, Telkom Mobile is still debiting my account, has not sent me a proforma invoice and I have been sent from pillar to post; one agent after another each saying they have addressed the matter but then debiting my account nonetheless. I am now at my wits end. I cannot call telkom mobile from outside the country and my request for a contact number I can use to call them directly has been ignored. Please assist!</p>