1 reviews | Active since Mar 2016
TELKOM MOBILE - WORSE NETWORK EVER
Telkom mobile phoned me in 2014/5 for a contract over the phone, I took it. As soon as I received it, I could not use it. They had a lot of excuses - eventually they realised that I don't have coverage in my area and they did not check that before selling me the contract.<br> <br> I've been struggling since then to cancel. I waited until the contract expired (paying every month) and now I still have problems cancelling the contract. Suddenly this month I have a debit order of 4x the amount and no-one can give me direct answers. Only have a customer care nr which is not taking me anywhere - they are really not doing anything.<br> <br> Will not recommend Telkom Mobile to anyone ever - thinking of taking this to my lawyer now since I have not been assisted since May 2015 when I started the cancellation process.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
