Telkom Mobile Waste my time

I received a call from Telkom Mobile 8 days ago to upgrade my data contract at my request.

I went ahead with the upgrade and received my device and everything is in order.

8 days later (today) I received a call from a sales rep at Telkom mobile to upgrade my data contract.

Bear in mind I’ve had to step away from my desk to take this call, and go through the usual how are you bla bla bla, as if I don’t have a job.

I explained that he is wasting my time as I have already upgraded my contract.

He asks me when (disbelieving almost) and proceeds to call me rude and ask me why I am so rude.

I can’t remembwr his name but I think it was Abdul or something.

He should be reprimanded for not checking the system properly, wasting my time and being rude.