MB
Minda B

1 reviews | Active since Jun 2016

06 Jun 2016, 17:46

TELKOM MOBILE WARNING DO NOT SIGN UP for CONTRACT

<p>I have given TELKOM ample notification of a contract that ended in April just to find that I am still being billed on my account now in June for a contract I do not have. Once they have your debit order details and sign you for a contract, beware if you do not renew the contract. You will keep on paying and despite several follow-ups they do not stop the payment. When you phone their customer support they even recommend you cancel the debit order. Problem is that I have 3 other contract on the same cell one for work which I cannot risk to cancel.</p>

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Replies (1)
Telkom
Telkom's reply07 Jun 2016, 07:39
Official

Good day Minda_Botha

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.