TELKOM MOBILE VERY POOR SERVICE AND COVERAGE

I ported my sim from MTN to Telkom approx 3 months ago. The problems I faced were endless.

1. Poor telkom mobile coverage in many areas. (I live in White River, Mpumalanga) - was advised to change setting so telkom mobile can ***gy back off MTN. (ironic)

2. Unreasonable levels of exceptionally poor customer service...if you get through...most of the time you get cut off and have to restart the process. Agents don't know how how to navigate my iPhone 5s. Poor, gritty, personnel characters.

3. Been without network service for 2 days now. Attempted to get hold of customer care yesterday afternoon from 4pm. Waited half hour, literally, before being frustrated at no answer and I dropped the call.

4. Got hold of someone at 00:15am. He just woke up to answer a call. Could barely articulate himself. After told to restart my phone subsequent to change of mobile settings. The problem still persisted.

5. Called this morning, began at 8am....got cut off 3 times. when finally got hold of someone at 8:45am she did not know what to do. attempted the same changes as previous agent. Then advised me to await a call from technical, she logged a the call, gave me a ref. no and told me wait another 72 hours. I STILL DO NOT HAVE NETWORK SERVICE. CANNOT MAKE OR RECEIVE CALLS ON MY MOBILE.

6. TOTALY UNACCEPTABLE - GOING TO SEARCH FOR A BETTER SERVICE PROVIDER.