1 reviews | Active since Apr 2013
Telkom Mobile USELESS TO THE CORE
I have cancelled my Telkom Mobile contact and it took 2 months to get an cancellation letter. Then another 2 weeks for them to bother to respond to my mail with the correct name on the letter and banking details.<br> <br> Now i have paid them 20/01/2016 and still as i am writing this and send like 6 e-mails there is no response to confirm that they got the money and my contact is cancelled. There is no escalations and the call center is a waste of time and no one can help you. <br> <br> Telkom Mobile is USELESS and the worst in Customer Service i will never recommend them to anyone or use them ever again. <br> <br> I expect someone to sort this out ASAP and call me ASAP as if Telkom Mobiles tries to bill me i will get my Lawyer involved since i have paid my contact in full.<br> <br> Thanks
We apologise for any inconvenience caused. Our consultants will look into this matter and will be in touch.
Your ***
Regards,
Moenieb.
Telkom Social Media Team.
We apologise for any inconvenience caused. Our consultants will look into this matter and will be in touch.
Your ***
Regards,
Moenieb.
Telkom Social Media Team.
