1 reviews | Active since Mar 2012
Telkom Mobile Useless Technical Support Staff
<p>I contacted the technical support team on a number of occasions regarding data that just disappeared although I ensured all devices were disconnected. The only answer the support consultant could give was, ensure all devices re diconnected. I told him it was, he told me make sure. I told him I did, he said oh. When I asked what I can do now he got irritated and repeated his answer. I am definitely cancelling my contract if they cannot assist me in keeping my data.</p>
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Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
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We apologise for any inconvenience caused.
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Moenieb.
Telkom Social Media Team.
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Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Just to make it clear, Telkom did NOT reply adequately to my review. I got a generic email, to which I rep**** and explained the situation in detail. They still have not rep**** nearly a week later. I definitely would not recommend Telkom as Service Provider. There are much more reliable Service Providers in the market eager for my business.
Just to make it clear, Telkom did NOT reply adequately to my review. I got a generic email, to which I rep**** and explained the situation in detail. They still have not rep**** nearly a week later. I definitely would not recommend Telkom as Service Provider. There are much more reliable Service Providers in the market eager for my business.
