ZR
Ziyaad R
1 reviews | Active since Oct 2015
14 Oct 2015, 10:42
TELKOM MOBILE USELESS CALL CENTRE
I called in Monday 12 October 2015 to apply for a new contract.<br> Last night at 19:00 i receive a call from the agent wanting to confirm specific details - I didn't mind the call but the professionalism leaves much to be desired. <br> <br> 14 October 2015 - I tried calling the call centre - do you think i got through? Not a chance in hell. I try the on line chat and they cannot assist.<br> <br> Telkom your customer service is extremely pathetic! I want my application cancelled immediately because at this point I am not yet a customer and imagine what will happen when I am one .<br> <br>
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Replies (1)Telkom's replyOfficial
14 Oct 2015, 11:55Hello zyd283,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM156354
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM156354
Regards
Luleka
Telkom Social Media Team
Telkom's reply14 Oct 2015, 11:55
Official
Hello zyd283,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM156354
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM156354
Regards
Luleka
Telkom Social Media Team
