1 reviews | Active since Sept 2011
Telkom Mobile useless and sales agents dont know p
I have been trying to port my MTN for the last 4 weeks, after initialliy being told it can be done when taking up a Telkom Mobile contract.<br> <br> 1st it was MTN who did not want to release number, as it was a contract number., had that changed to pre-paid and requested porting again. <br> <br> 2nd still not ported, then was told sorry Sir, you can only port to a telkom mobile pre-paid numbers not contract number, this was on Thursday 6th August, Asked for contract to be cancelled and phone to be collects, spoke to a supervisor at porting who was going to get Sale Supervisors to listen to call and get back to me<br> <br> Please just cancel my **** contract and collect ur device. Current for the 1st time I have to buy airtime to use my MTN number, and my phone is essentially to my work.<br> <br> Please sort out you mess up<br>
We apologise for the experience.
Kindly note that this matter has been escalated to our cancellation department and feedback will follow the soonest.
Your social media ref:
Regards,
Fridah
Telkom Social Media Team
***
We apologise for the experience.
Kindly note that this matter has been escalated to our cancellation department and feedback will follow the soonest.
Your social media ref:
Regards,
Fridah
Telkom Social Media Team
***
