JS
Joseph S

1 reviews | Active since Jul 2014

28 Apr 2018, 09:22

Telkom mobile useless

I logged a call to cancel my contract and move my line to prepaid so that I can port it to a more reliable network which was successful for 2hrs then after it deactivated. I called the call centre 5 times and they all said it will be done in 2 ,4 Cob,24hrs and 72 hrs but still no success.

0
Replies (1)
Telkom
Telkom's reply10 May 2018, 12:50
Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,