Telkom Mobile Useless!!
My account was debited on the 28th of February, the amount owing was R1249.00, today the 16th of March they took off R2000.00. The Telkom agent has now told me that they have debited my Feb invoice PLUS my March invoice!! Not once did I get a call or SMS to say I was in arrears so I had no clue, I have been transferred to 5 different people and I STILL do not understanding what's going. Never had such bad service. I want to end my contract.
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Telkom's replyOfficial
09 Apr 2018, 11:45Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Telkom's reply09 Apr 2018, 11:45
Official
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,