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NM
Ntokozo M

1 reviews | Active since Mar 2017

03 May 2017, 13:10

Telkom Mobile useless

<p>why does telkom mobile have an online cellphone contract application service if it so useless? i have never recieved feedback nor have i ever recieved a call from them atleast requesting further documentation! USELESS!</p>

0
Replies (6)
Telkom
Telkom's reply04 May 2017, 08:26
Official

Good Day

Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.

Regards

Telkom Social Media Team

Bronwyn

Best regards,

Telkom
Telkom's reply05 May 2017, 10:37
Official

Good day

Kindly provide us with your I.D number so that we can make follow up on your order.

Regards

Thokozani

Telkom Social Media Team

Best regards,

NM
Ntokozo M's update05 May 2017, 18:34
Reviewer Update

Its ***

Telkom
Telkom's reply06 May 2017, 17:50
Official
Good day Please advise which device did you apply for, for us to follow up accordingly. Regards Sikelelwa Telkom Social Media Team

Best regards,

NM
Ntokozo M's update07 May 2017, 17:09
Reviewer Update

It was an iPhone 6s

Telkom
Telkom's reply08 May 2017, 13:53
Official

Good day

We are sorry for the delay caused. Please be advised that your query has been escalated to our sales team and feedback will be communicated.

Regards

Thabiso

Telkom Social Media Team

Best regards,